CMS is committed to developing and maintaining quality software
which you can depend upon for your business. We are also
committed to providing technical software support services to
assist you in gaining the maximum performance from our products.
- Hotline Telephone Support
- You can get an immediate answer to any question you may
have about the software. If there is a situation which
cannot be handled during the telephone call, a CMS
representative will investigate the situation and call you
back within 24 hours.
- Online Support
- Our online support facility allows you to enter a question
on our web site and receive a response from a CMS representative.
You can also use the online support facility to track any of
your past questions and view frequently asked questions.
- Computer to Computer Assistance
- If requested, CMS will connect to your computer and investigate
any routine problem that needs to be corrected.
- Free Revisions
- CMS is continually enhancing the functionality of our products
in response to user suggestions. These enhancements are
automatically available with CMS's Support Program. This
ensures you that the system which you are using today will
never become obsolete.
- Discounts on Upgrades for All Cargo Manager Programs
- As new releases of the application software are announced,
CMS will provide these new releases at cost to all Support
customers. Also, as other integrated programs become
available, CMS will offer these to Support customers at
substantial discounts.
- Free Consultative Advice
- Cargo Manager Systems is committed to keeping abreast of all
facets of automation which may affect CMS's customers. At no
additional charge, CMS will provide advice on all matters
pertaining to office automation for its Support customers.
To request a login and password send e-mail to support@cargomanager.com